Terms of Service

Effective Date: [[Insert Effective Date]]

1. Introduction and acceptance of terms

These Terms of Service (the “Terms”) govern your access to and use of the rehearsal, recording, equipment, and related services provided by Northbridge Rehearsal Studios Ltd, whose registered business address is Northbridge Rehearsal Studios, Unit 4, 18-22 Brick Lane, London E1 6RF, UK (referred to in these Terms as “we”, “us”, or “our”).

By making a booking, entering our premises, using our rooms or equipment, or otherwise accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with any booking confirmation, room rules, equipment rules, safety instructions, policies, and notices made available by Northbridge Rehearsal Studios Ltd.

If you do not agree to these Terms, you must not use our services.

2. Scope of services

Northbridge Rehearsal Studios Ltd provides rehearsal and related services, which may include:

• Band rehearsal room hire;
• Theatre and dance rehearsal space;
• Backline and PA equipment rental;
• Recording-ready practice sessions;
• Hourly and block booking packages;
• Soundproofed private rooms;
• Production and tech rehearsal support.

All services are provided subject to availability, room suitability, operational requirements, age restrictions, safety rules, and any specific conditions communicated at the time of booking.

We may modify room layouts, equipment availability, opening hours, staffing levels, or service specifications at any time where reasonably necessary for safety, maintenance, or operational reasons.

Any use of our facilities for performance, recording, filming, broadcast, teaching, commercial events, or other non-standard purposes requires our prior written consent and may be subject to additional terms and charges.

3. User obligations and responsibilities

You agree to use our premises, rooms, equipment, and services responsibly and in accordance with all instructions given by our staff.

Without limiting the foregoing, you must:

• Provide accurate and complete booking, contact, and payment information;
• Ensure that all persons attending with you comply with these Terms and our site rules;
• Arrive and vacate rooms on time, including setup and pack-down within the booked period;
• Use rooms and equipment in a safe, lawful, and respectful manner;
• Not exceed any maximum occupancy limits or safety restrictions;
• Not smoke, vape, consume illegal drugs, or engage in abusive, threatening, or disruptive conduct on the premises;
• Not bring hazardous materials, flammable items, weapons, or unlawful items onto the premises;
• Follow all fire safety, electrical safety, noise, access, and emergency procedures;
• Promptly report any damage, fault, incident, accident, or loss to staff;
• Return all hired equipment in the same condition as received, fair wear and tear excepted.

You are responsible for any damage, loss, theft, contamination, or excessive cleaning resulting from your use of the premises or services, except to the extent caused by our negligence or wilful misconduct.

You must supervise minors at all times and ensure that any person under 18 is accompanied and controlled by a responsible adult unless we have expressly agreed otherwise in writing.

You must not record, photograph, livestream, or otherwise capture other users, staff, or third parties without the relevant consent where required by law.

We reserve the right to refuse admission, suspend service, or require immediate departure where we reasonably consider that a user has breached these Terms, endangered others, damaged property, or failed to comply with our instructions.

4. Payment terms and conditions

Prices for our services are shown in our booking system, price lists, quotations, or invoices, and may vary depending on room type, equipment, duration, day, and demand.

Unless otherwise stated in writing:

• Payment is due in full at the time of booking or before the start of the session;
• Block bookings, deposits, or advanced reservations may require prepayment or part-payment;
• We may request card pre-authorisation, security deposits, or identification before providing services;
• All prices are inclusive or exclusive of tax only as expressly stated at the point of sale;
• Any late payment may result in suspension of access, cancellation of future bookings, and recovery of reasonable collection costs to the extent permitted by law.

Where we issue an invoice, it must be paid by the due date shown on the invoice. If no due date is stated, payment is due immediately upon invoice issue.

You are responsible for ensuring that your payment method is valid and authorised. If a payment is reversed, charged back, declined, or otherwise fails, we may charge an administration fee and recover any associated bank or processor fees where permitted by law.

We reserve the right to change prices at any time. Price changes will not affect bookings already confirmed and paid for, unless the booking is amended by mutual agreement or the pricing error was obvious and material.

5. Cancellation and refund policy

Cancellation and refund rights may vary depending on the type of booking, whether it is an hourly session, block booking, equipment rental, or a specially arranged service.

Unless a separate written booking policy applies, the following general rules apply:

• Cancellation requests must be made through the method specified in your booking confirmation or by contacting us directly;
• Fees paid for bookings cancelled by you may be non-refundable if cancellation occurs within a short notice period or where the booking is for a fixed reserved time;
• Deposits may be non-refundable where they secure reserved room time, staff allocation, or equipment preparation;
• If you arrive late, your booking will normally end at the originally scheduled time and no refund will be given for unused time;
• If you fail to attend a booking without notice, the full booking fee may be retained or charged;
• If we cancel a booking due to operational reasons, we will use reasonable efforts to offer an alternative time, credit, or refund for the affected session only.

Equipment rental, room setup, bespoke technical support, and other specially prepared services may be non-refundable once preparation has commenced.

Nothing in these Terms is intended to exclude any mandatory refund or cancellation rights that may apply under applicable law.

6. Liability limitations

To the fullest extent permitted by law, Northbridge Rehearsal Studios Ltd shall not be liable for:

• Loss of profit, loss of business, loss of contracts, loss of goodwill, or loss of opportunity;
• Indirect, incidental, special, exemplary, or consequential losses;
• Loss, theft, or damage to instruments, personal effects, equipment, or vehicles brought onto or left at the premises;
• Any delay, interruption, or failure caused by events beyond our reasonable control;
• Any damage resulting from misuse of rooms or equipment by you or your guests.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Subject to the foregoing, our total aggregate liability arising out of or in connection with any booking or service shall be limited to the amount paid by you for the relevant booking or service giving rise to the claim.

You are responsible for arranging your own insurance for valuable instruments, equipment, and personal property. We do not provide insurance for your property unless expressly stated in writing.

7. Intellectual property rights

All intellectual property rights in our website, branding, room names, promotional materials, photographs, text, audio, video, software, and any materials created by or for Northbridge Rehearsal Studios Ltd remain our property or the property of our licensors.

You may not copy, reproduce, distribute, modify, reverse engineer, or exploit any part of our intellectual property without our prior written consent, except to the extent permitted by law.

Where you use our premises to rehearse, record, or create content, you remain responsible for securing all necessary rights, licences, permissions, and clearances for your own music, performances, scripts, choreography, recordings, and other creative works.

You grant us a non-exclusive right to use your feedback, testimonials, and lawful images or recordings captured with your consent for operational, promotional, or evidential purposes, unless you notify us otherwise in writing and we agree to the restriction.

8. Data protection and privacy

We process personal data in connection with bookings, payments, customer support, safety, access control, incident management, and service administration.

We will handle personal data in accordance with applicable data protection and privacy laws and our privacy notices, as updated from time to time.

Depending on how you interact with us, we may collect and process the following:

• Identity and contact details;
• Booking and transaction information;
• Attendance records and access logs;
• Correspondence and support requests;
• Security footage where premises monitoring is in operation;
• Incident and safety information.

We may share personal data with payment processors, IT service providers, insurers, professional advisers, law enforcement, regulators, or other third parties where necessary for the purposes described above or where required by law.

You are responsible for ensuring that any personal data you provide about other attendees is shared lawfully and with proper notice where required.

For further information regarding our processing of personal data, please contact us using the details set out in Section 12.

9. Force majeure

We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to fire, flood, storm, power failure, utility outage, industrial action, pandemic, epidemic, governmental restriction, civil disorder, terrorism, structural damage, equipment failure, supply chain disruption, or failure of telecommunications or internet services.

Where a force majeure event affects a booking or service, we may suspend, reschedule, modify, or cancel the affected service without liability except in respect of any refund or credit expressly required by law or agreed by us in writing.

10. Changes to terms

We may update or amend these Terms from time to time to reflect changes in our services, operational requirements, legal obligations, or business practices.

The updated Terms will take effect when published on our website or otherwise communicated to you, unless a later effective date is stated.

Your continued use of our services after any update constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of our services.

11. Applicable law and jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and interpreted in accordance with the laws applicable to our business operations in the United Kingdom, unless mandatory local law provides otherwise.

Subject to any mandatory consumer or statutory rights, the courts having proper jurisdiction over the location of our business premises shall have exclusive jurisdiction to settle any dispute, claim, or matter arising out of or in connection with these Terms, the services, or any booking.

12. Contact information

If you have any questions, complaints, cancellation requests, or need to contact us regarding these Terms, please use the following details:

• Company: Northbridge Rehearsal Studios Ltd
• Address: Northbridge Rehearsal Studios, Unit 4, 18-22 Brick Lane, London E1 6RF, UK
• Email: [email protected]
• Phone: +44 20 7265 4839

13. Severability clause

If any provision of these Terms is found to be invalid, unlawful, void, or unenforceable by a court or other competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or, if that is not possible, severed from these Terms.

The remaining provisions shall continue in full force and effect.

By using the services of Northbridge Rehearsal Studios Ltd, you confirm that you have read, understood, and agreed to these Terms of Service.